Public Safety
Ambulance
Allina Medical Transportation provides ambulance and paramedic service. In an emergency, dial 911. For more information visit, www.allina.com
Fire Department
Fire protection services are provided by the Lake Johanna Fire Department. The Lake Johanna Fire Department operates four stations. The City owns two stations in Shoreview and shares a third station, located in North Oaks. Contact the Lake Johanna Fire Department at 651.481.7024. If you are interested in a job at the Fire Department, visit their website.
Lake Johanna Fire Department →
Recreational Fires
All residents intending to have a recreational fire are responsible for abiding by the following regulations:
Fire size can be no larger than 3 feet by 3 feet, and no higher than 3 feet.
Wind speed must be below 10 miles per hour.
Fire must be constructed in a "fire ring" or pit at least 25 feet away from any combustible material or structure.
Flammable liquids or accelerants cannot be used to start any recreational fire.
If planning to have a recreational fire, be aware of any local burning bans in effect.
Recreational fires are prohibited during all burning bans.
Only clean wood can be burned. No grass or leave clippings are allowed.
Open burning is restricted to vegetative, non-polluting material, which cannot be practically composted or chipped.
Buckets, shovels, garden hoses or a fire extinguisher with a minimum 4-A rating must be present for use at recreational fires.
A knowledgeable person in the use of fire extinguisher equipment must constantly attend the fire. An attendant must supervise the fire until it has been extinguished.
The fire department is authorized to require that open burning be immediately discontinued if smoke emissions are offensive to occupants of surrounding property or if the fire is determined to constitute a hazardous condition. Variations of any of the above rules will result in the immediate extinguishments of the fire. These and any other violations of the open burning laws could result in loss of the right to have recreational fires and also may cause a citation, with fines up to $150 or more, to be written.
Police: Ramsey County Sheriff
The City of Shoreview contracts with the Ramsey County Sheriff's Department for police services and has one of the lowest crime rates among similar cities in the metropolitan area. Programs offered are crime prevention, youth mentoring, Neighborhood Watch, lakes & trail patrol and a community-policing project involving citizens.
Contact Information for Ramsey County Sheriff's Department:
Ramsey County Sheriff Patrol
1411 Paul Kirkwold Drive
Arden Hills MN 55112
Located on Hamline Avenue and Highway 96 in Arden Hills.
Administrative Office Hours
Monday - Friday 7 a.m.- 4:30 p.m.
Telephone: 651.266.7300
Emergency: 911
Dispatch, Non-emergency: 651.484.3366
Records: 651.266.7300
Volunteers Involved in Public Safety: 651.266.7332
Crime Prevention Education: 651.266.7339
Community Watch Info Line: 651.266.8090
Subscription Service
Ramsey County has a free subscription service that notifies subscribers when information has been updated on their website. Subscribe to updates such as Community Watch, Crime Prevention Tips of the Month and National Night Out information, plus other County News and information. To subscribe, visit www.co.ramsey.mn.us.
False Alarms
The Sheriff's Department receives approximately 500 false alarms from Shoreview residents and businesses each year. These calls must be responded to in the same manner as any other alarm because the Sheriff's Department cannot tell whether the alarm is false or not until arriving at the property and assessing the situation.
Commonly asked questions about false alarms:
What is a false alarm? The City's ordinance defines a false alarm as "an alarm signal eliciting a response by the Sheriff's Department when a situation requiring a response does not, in fact, exist, and which is caused by the activation of an alarm system through one of the following:
alarm malfunction
improper installation
mechanical failure
movement
the inadvertence of the alarm user or its employees, family or agents
False alarms do not apply to an alarm caused by climatic conditions, such as:
tornadoes
thunderstorms
utility line mishaps
violent conditions of nature
or any other conditions which are clearly beyond the control of the alarm manufacturer, installer or user
What are the most common causes of false alarms?
Friends, family or authorized persons without proper training on alarm use
Door left ajar or unlocked
Motion detectors set off by pets, balloons or forced air furnaces
How does the Sheriff's Department know it was a false alarm? Because no conditions were discovered indicating that a crime was committed, or that a crime had been in progress.
Why does the City care about the number of false alarms? Responding to false alarm calls increases police costs and takes time away from traffic enforcement efforts, crime prevention work and other police calls.
Why do we bill for false alarms? To encourage alarm owners to repair and/or reconfigure alarm systems to avoid future false alarms. False alarms are billed as follows:
The first two alarms within 365 consecutive days are at no charge
The third and fourth alarms, within 365 consecutive days, are billed at $50 each.
Alarms greater than four within 365 consecutive days are billed at $150 each.