Frequently Asked Questions

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HUMAN RESOURCES
CONTACT INFORMATION 

Laurie Elliott, Human Resources Director
Phone: 651.490.4615 |E-mail Laurie

Julie Pelton, Administrative Tech/ HR
Phone: 651.490.4619 | E-mail Julie
Q: How can I learn about employment opportunities with the City of Shoreview?
Job openings are posted on the City Website under the Job Opportunities box. We also advertise in local papers, on relevant websites, and on the League of Minnesota Cities job board at www.lmc.org. Job announcements include information about salary, qualifications, when applications are due, and other pertinent information. 

Q: When may I submit an employment application?

The City of Shoreview only accepts applications for current job openings. You can check the City’s website for current positions. Parks & Recreation takes applications seasonally and as jobs become available.

Q: How do I apply for an open position?

We have an online job application system through NeoGov. On our Job Opportunities page, click on the title of the job you’d like to apply for. You can read more about the job, and click the “Apply” button to complete and submit an application. If you have worked with another employer that uses NeoGov, you’ll be able to use the application you have on file, along with some other job specific questions.

Q:   May I apply for more than one position?
You may apply for as many open positions as you choose. Each position requires a separate application. With our online job application system, it’s easy to apply for multiple positions once you have the initial application form completed.

Q:   Is there an age requirement for the Recreation (non-benefitted) positions?
You to be at least 16 years of age to apply. A few positions such as Guest Service and Seasonal Maintenance require you to be 18 years old. This is noted in the job information.

Q:   May I submit my resume rather than completing a City application form?
No. Resumes may be attached to an application, but cannot be substituted for a completed City application form. Please do not type “See Resume” to describe your prior work history. Complete the information as requested in the application.

Q:   The job I’m interested in isn’t listed. Can I still complete an application?
Applications will only be accepted for current open positions. However, you can sign-up for a “Job Interest Card” to receive an email when we post a position in your area of interest. For some positions, such as lifeguard, applications are accepted year-round and those positions remain active on the website.

Q:   How do I determine if I qualify for a particular job?
Qualifications for a position are listed on the job announcement. Read these requirements carefully. Qualifications may include college coursework, a specific amount of experience, a license or certification, skills, knowledge and abilities in a specific field. You should be able to determine whether or not you meet the minimum qualifications. If you are unsure, submit your application and Human Resources will review and compare your qualifications to other applications received. Generally, the education/experience standards must be met as of the closing date. Possession of these requirements does not guarantee an interview. Your qualifications will be judged in comparison with other candidates.  

Q:   I am a veteran. How do I apply for Veteran’s Preference?
When completing the online application there is a question asking about your military service and Veteran’s Preference. Select the answer that matches your situation and attach your DD214 and any other required documentation. If you do not supply the DD214 or other necessary documentation with your application, you must submit it no later than seven calendar days after the application deadline. If you fail to supply the required documentation within the this timeframe you will not be awarded veteran’s preference points.

Q:   When are completed applications due?
Applications must be submitted no later than the closing date and time listed on the job posting. Check the closing time carefully. For many of our seasonal, recreation and Community Center positions (positions without benefits), the positions are open until filled and earlier applications get first consideration.

Q:   How does Human Resources determine if I qualify for the job?
Human Resources and the hiring department staff will review your application. It is very important that all of your qualifications, education, experience (paid or volunteer), licenses, certificates, and special skills be submitted on the application. Occasionally other required materials may be requested. Some positions include a supplemental questionnaire designed specifically for that position.

Q:   How often are new jobs posted?
New position openings are posted as soon as vacancies are approved to be filled.

Q:   If I apply and am not hired for a position, will I need to reapply for future openings?
If you receive an email that you are no longer under consideration for a position, you will need to submit a new application to be considered for future opening for that position.

Q:   When will I be contacted?
Candidates selected for an interview will be contacted by email. We use an automated scheduling system and you will be asked to log into your account and select an interview time.

If you are not selected for an interview: You will be contacted by email letting you know you are no longer under consideration.

Q:   How long does the hiring process take?
The hiring process can take from 3 to 10 weeks depending on the position. Positions with benefits typically take 8 - 12 weeks because this process usually has at least two phases or interviews.

Q:   Are applicants subject to any kind of background check, physical or drug test?
All employees are subject to a background check and this is explained on the application form. Some positions require a physical exam and/or drug test. This information is noted on the job announcement.

Q:   I applied for a job and wasn’t contacted for an interview. Now I see the same position being advertised again. How come I haven’t been contacted for an interview?
Depending on when the position was last advertised, your application may be considered out-of-date for the current recruiting period. Or, it can be that the hiring group wants to compare your experience and credentials with a larger pool of candidates. If more than six months have passed since you applied, you’re encourage to submit another application.

Q:  If I stop by after submitting my application, can I talk to the hiring person or someone in Human Resources?
Unfortunately, we aren’t able to meet with each applicant during the recruitment time frame. We often receive well over 100 applications during any given recruitment and regrettably we don’t have the staff available to meet with each applicant individually even for a few minutes.