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Mailbox Policy

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STREETS
CONTACT INFORMATION 
651.490.4650

Street Maintenance Office Hours
Mon-Fri, 7:00 a.m. - 3:30 p.m.

If a service emergency should arise after
business hours, please call the Ramsey County Sheriff's
Phone: 651.767.0640.

Dan Curley, Public Works Superintendent
Phone: 651.490.4672 | E-mail Dan

Joe Keding, Streets Supervisor
Phone: 651.490.4671 | E-mail Joe

Mailboxes And Property Damage

Snow plowing and ice control operations can cause property damage even under the best of circumstances and care on the part of the operators. The major types of damage are to improvements in the City right-of-way which typically extend approximately 10-15 feet beyond the curb location. The intent of the right-of-way is to provide room for snow storage, utilities, sidewalks and other City uses. However, certain private improvements such as mailboxes are required within this area.

If a mailbox, conforming to US Postal requirements, is damaged due to direct contact by a snow removal vehicle, the City, at its option, will repair or replace at a cost not to exceed $50 per address per year. Mailboxes should be constructed sturdily enough to withstand snow rolling off a plow or wing. Damage to fences, trees or other structures will not be repaired or replaced by the City if they are within the public right-of-way. Turf areas that are scraped or gouged by City equipment will be repaired by top dressing and seeding the following spring. Residents are required to assist by watering the areas that are repaired. 

Tips for Homeowners

In order to avoid problems with your mailbox during the winter season, residents are encouraged to follow these guidelines:

  • Make sure your mailbox conforms to postal and city standards. That means the bottom of the box is 48 inches above the street, and the mailbox is mounted so the door, when closed, does not extend beyond the back of the concrete curb.
  • In general, avoid installation of paper boxes, flower planters, or other attachments beneath the mailbox. If you do install these items, be sure they are set back at least 10 inches from the front of the mailbox. The City will not be responsible for damage to these items.
  • Conduct regular inspections and perform routine maintenance on your mailbox, just as you would for other parts of your property.
  • Clear snow away from the mailbox area after each plowing. Snow that remains in front of the mailbox will get compacted by post office vehicles and make subsequent plowing less effective.