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Swim Lesson FAQs

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  • A note about community center swim lessons

    • Swim lessons will not be canceled if Mounds View School District cancels their after school activities due to weather
    • If your child needs a quieter environment to learn, please look at our Saturday or Sunday lessons
      • The pool is only for swim lessons and lap swim during this time.
    • Children 4 and under may use either locker room or the family locker room
    • Children 5 and older must use the same-gender lock room or family locker room
    • Have your child use the bathroom and shower before entering the pool area. 
      • Instructors and lifeguards are not allowed to take your child to the bathroom during lessons
    • On the first day of lessons, we will meet on the pool patio located by the entrance to the pool prior to the start of class to go over first-day introductions.
    • We do not have make up lessons for group or private lessons
    • The pool water temperature is between 83 and 84 degrees
  • How do I know what level to sign my child up for?

    If your child has not taken lessons within the last 3 months, we recommend registering for the same level again. We also offer swim checks before each session. Check the website or current recreation catalog for swim check dates. Swim checks are free and do not take longer than 10 minutes.

  • When is the best time to sign up for lessons if I do not want any distractions for my child?

    We would recommend registering for a weekday or weekend morning. Saturday and Sunday mornings only have swim lessons and lap swim in the pool, decreasing distractions for your child.

  • How do I sign up for semi-private swim lessons?

    To register for a semi-private lesson, you will need two participants with the same swimming ability. You can mail-in or drop-off registration forms for both participants and list the private swim activity number you are registering for. If you are concerned about losing the private swim lesson time slot, you can register one participant online as a private swim lesson. Come in the next day to register the second participant and pay the difference making the private lesson a semi-private lesson.

  • How can I request an instructor?

    Requests are not guaranteed, but we will do our best to honor your request. To request an instructor, please call the aquatics coordinator at 651-490-4766 and leave a message with the activity number your child is registered for, your child's name and the instructor's name you would like to request.

  • If my child misses a lesson, can they attend a different class?

    We do not have make-up lessons for group or private lessons. During each lesson, they will review the previous week allowing your child to continue to progress throughout the session.

  • Will my child be tested on the first week to make sure they are in the correct class?

    Yes, your child will be tested the first two weeks of lessons to ensure they are in the appropriate level. If your child needs to be moved, they are not guaranteed the same time or day that they are registered for. It is important to make sure your child has a swim check before registration to make sure they are in the correct level.

  • Can my child wear goggles during lessons?

    Students in level 2 and above can wear goggles.

  • How do I cancel a swim lesson?

    You may cancel a registration 10 business days before the start of the class. You will receive a refund, less a $5 administration fee per program, per person. Cancellations less than 9 business days before the start of the program will not be eligible for refunds or program credits.

  • Will classes ever be cancelled due to low enrollment?

    Yes, unfortunately at times classes may need to be cancelled due to issues such as low enrollment. Refunds will be issued as a program credit or check from the City of Shoreview. Checks generally take 3-4 weeks from date of refund approval to be processed and mailed.

  • What is the age limit for the locker rooms?

    • Children 4 and under may use either locker room or the family locker room
    • Children 5 and older must use the same-gender lock room or family locker room
  • Can my child swim before or after their lessons?

    Students are not allowed to swim before or after lessons unless they have purchased a wristband during the following time:

    • Weekday morning lessons (school year only)
    • Weekday evening lessons (all year)
    • Weekend morning lessons (at noon when the water park opens)